StratSmart is specialized in offering professional services and support in business management software for small and mid-sized companies.
We provide various services, but we decided to design two main categories:
Sage Software Service Level Agreement (SLA)
This service helps businesses operate more efficiently and profitably by structurally setting up operational procedures, standardizing the environment and routine monitoring of the Sage ERP 300 system.
- Daily Routine Support
- Advising & Supporting Daily Operational Needs
- Optimization Database Performance
- Yearly Upgrade of Data & Program to New Versions
- Periodic Maintenance
- Maintenance of Daily Database Backup
- Creating & Modifying Reports
- Maintenance of Security Protocol, Based on Segregation of Duties
IT Service Level Agreement (SLA)
The IT Service Level Agreement allows you to budget your IT support expenses on a fixed, monthly basis.
Some of the benefits of the IT Service Level Agreement are as follows:
Some of the benefits of the IT Service Level Agreement are as follows:
- Pro-Active vs. Re-Active
- IT Planning & Documentation
- Greater Knowledge-Base
- Security Updates & Virus Protection
- Priority Support
The IT Service Level Agreement is designed to allow StratSmart Consulting to be your IT Manager and or IT support staff without the need for your organization to hire full time staff. This team approach will allow your organization to receive the most precise and accurate information available and help you make important business decisions concerning your current and future IT needs.
Other categories (Services) also provided include:
- Hardware & Software Services
- Design, Installation & Maintenance of IT Networks
- Web Design
- Managed Services
- Business Continuity
- Data & Voice Cabling
- IT Help Desk
- Custom Programming
StratSmart Consulting can be your one source for business solutions, hardware, software, data and voice cabling, internet services, operating systems and training.
